Last Updated: March 1, 2024

At Green T Metals, our commitment to excellence is unwavering. We take pride in offering top-quality products and services, ensuring that our customers receive the best possible experience when purchasing bullion. Our goal is for you to be fully satisfied with your transactions with us. However, it’s important to understand our policy regarding refunds and cancellations, as outlined below:

Sales Finality:

  • Please be advised that all sales are considered final upon completion. We expedite trades and strive for the efficient and prompt delivery of your order to provide a seamless transaction experience.

Market Fluctuations:

  • The nature of precious metals trading means that prices are subject to fluctuation. These changes can occur between the time of sale execution and the physical delivery of the product.
  • By proceeding with your purchase, you acknowledge the risk of price fluctuation during this interval. This exposure is an inherent aspect of trading in precious metals, and we encourage our clients to stay well-informed of market trends and conditions, allowing for informed investment decisions.

Cancellation Policy:

  • In the event that an order needs to be canceled, please be aware that canceled orders will incur costs associated with market changes, in addition to a cancellation fee of $50. This fee covers administrative and operational expenses related to the cancellation process.

Inquiries and Contact Information:

  • Should you have any questions regarding your order, our Refund Policy, or need further assistance, please do not hesitate to contact us at Our team is here to support you and provide guidance on any concerns you might have.

Understanding and Agreement:

  • Your purchase signifies your understanding of and agreement with our Refund Policy. We appreciate your trust in Green T Metals and are dedicated to upholding the highest standards of service and product quality.


Thank you for choosing Green T Metals. We value your business and are committed to ensuring your satisfaction with every purchase. Our team is dedicated to providing you with the support and information you need to navigate the dynamic world of precious metals trading.