Last Revised: 04/06/2024

Overview

Green T Metals operates this website and offers various services, tools, and information through it. By accessing or using any part of the site, you agree to these Terms of Service, which apply to all site users, including browsers, vendors, customers, merchants, and content contributors.

Online Store Terms

Upon agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or have reached the age of majority as recognized by the jurisdiction of your residence, whichever is higher. This age requirement ensures that you possess the legal capacity to enter into contracts and conduct transactions. By utilizing our services and products, you pledge to adhere strictly to lawful practices, explicitly prohibiting any illegal, unauthorized, or unethical actions. This includes, but is not limited to, the prohibition of using our services to facilitate illicit transactions, engage in money laundering, or disseminate malicious software such as worms, viruses, and destructive code that could damage the website or compromise the security and privacy of its users. Violation of these terms will result in the immediate revocation of your access to our services, at our sole discretion, and may prompt legal proceedings to address and remedy any damages caused by such infringements.

Payment Timeliness and Methods

To ensure the efficient processing of your orders, we require all payments to be completed within 15 minutes of order submission. We offer a variety of payment options, including specific instructions for each method, with particular emphasis on Zelle. Prior to placing an order, it is crucial that you are aware of and prepared for any limitations associated with your selected payment method, especially concerning Zelle’s Daily and Transaction Limits. This preparation is essential to prevent any disruptions or delays in the processing of your order.

For orders utilizing Zelle for payment, it is mandatory that the Zelle payment be initiated within the 15-minute timeframe following your order placement. To facilitate swift payment confirmation, we strongly encourage you to capture a screenshot of your payment confirmation screen. This screenshot should then be emailed to info@GreenTmetals.com, with your order number clearly indicated in the email’s subject line. This step is vital for the prompt and efficient processing of your order.

Consequences of Non-Compliance:

Failure to adhere to these payment guidelines will not result in a fee, given that no transaction would have been completed. However, to maintain the integrity and efficiency of our transaction process, the following measures will be implemented:

First Failure: Should you fail to comply with the payment instructions due to a reasonable mistake, you will be subject to a 10-day cooling-off period. During this time, you will be unable to conduct any transactions with us. This measure is intended to emphasize the importance of adherence to our payment policies.

Repeated Failures: If a second incident of non-compliance occurs, or if a pattern of such behavior is identified, we reserve the right to exercise our discretion in taking further action. This may include temporarily suspending your ability to transact with us or, in cases of persistent non-compliance, indefinitely ceasing to do business with you.

We appreciate your understanding and cooperation in observing these guidelines, which are designed to ensure a smooth and efficient transaction process for all parties involved.

Market Risk and Bullion Trading

Bullion trading with Green T Metals entails the purchasing and selling of physical precious metals, including gold and silver, recognized as commodities with intrinsic value. The prices of these commodities are influenced by market conditions that may lead to significant fluctuations over short periods. Factors that contribute to these fluctuations encompass global supply and demand, geopolitical tensions, economic policies, currency valuations, and inflation rates. The inherent volatility of the precious metals market means the value of investments can unpredictably increase or decrease.

Risks and Considerations

  • Volatility: The market for precious metals is characterized by its volatility. Prices are susceptible to rapid changes due to shifts in market sentiment, international economic developments, and variations in consumer demand.
  • Geopolitical Events: Political instability, economic sanctions, and conflicts across the globe can have a substantial effect on the prices of gold and silver.
  • Interest Rates: The adjustment of interest rates by central banks and other financial institutions can impact precious metals’ value. Generally, an increase in interest rates might result in decreased prices for gold and silver as investors turn to yield-bearing assets.
  • Economic Indicators: Economic indicators, such as GDP growth, unemployment rates, and manufacturing output, can sway investor confidence and thus affect the demand for bullion as a safeguard against economic unpredictability.

Customer Acknowledgement

By participating in bullion trading with Green T Metals, customers recognize and accept the inherent risks, acknowledging that:

  • Value Fluctuations: The value of gold, silver, and other precious metals is subject to significant fluctuations. Deciding to sell assets in the future could lead to losses if the market conditions are adverse.
  • No Guarantees: Green T Metals cannot guarantee the future value of any purchased products. We are not liable for any financial losses that arise due to market volatility.
  • Final Sales Policy: All transactions are final once completed. In light of market volatility, Green T Metals does not permit returns, cancellations, or refunds for any finalized transactions.

Recommendations for Customers

  • Research and Education: Customers are strongly encouraged to thoroughly research and understand the bullion market prior to making purchases. This includes keeping abreast of current market trends, economic factors, and recognizing potential risks.
  • Consultation with Financial Advisors: Given the complexities and risks involved in bullion trading, consulting with financial advisors or investment professionals is recommended. They can offer tailored advice that aligns with your financial objectives and risk tolerance.

General Conditions

Service Rights and Data Protection

Right to Refuse Service

Green T Metals reserves the right to refuse service to any individual or entity at any given time. The decision to deny service can be based on a variety of factors, including but not limited to adherence to legal requirements, suspicion of fraudulent behavior, or any activities that breach our Terms of Service. This policy is crucial for maintaining the integrity of our operations and safeguarding the security of our transactions.

Data Protection and Transmission

Green T Metals is dedicated to protecting the privacy and security of our customers’ information. However, it’s important to acknowledge that no method of data transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we endeavor to use commercially acceptable means to protect your personal information, we cannot ensure or warrant its absolute security.

  • Content Transmission: You recognize that the information you submit, barring credit card details, may be transmitted unencrypted and involve various networks as it moves over the Internet. This includes, but is not limited to, emails, postings on our platform, or communications through our contact forms. Such unencrypted transmissions may navigate through different networks and be modified to meet technical requirements.
  • Credit Card Information: We adhere to stringent security protocols for processing credit card transactions, which includes encryption and compliance with the Payment Card Industry Data Security Standards (PCI DSS).

Intellectual Property and Usage Rights

You are forbidden from reproducing, duplicating, copying, selling, reselling, or exploiting any part of Green T Metals’ service, use of the service, access to the service, or any contact on the website through which the service is provided, without express written consent from us. This prohibition extends to any content, listings, descriptions, prices, and data available on our site.

Role of Headings

The headings included in this agreement serve for convenience only and shall not limit or otherwise impact these Terms. They do not fully represent the breadth of terms and conditions included within each section.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

Green T Metals strives to ensure the accuracy, completeness, and timeliness of the information provided on our site, particularly regarding metal spot prices, which are updated every 1 minute, and product prices, updated every 5 minutes. Despite our efforts, we cannot guarantee the absolute accuracy or completeness of the information at all times. Users rely on the material available on this site at their own risk. The content is intended for general information purposes only, and users should consult primary, more direct sources for accurate and timely information. We reserve the right to change the content of this site at any time without the obligation to update our users on such modifications.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products, reflecting the most current metal spot prices, are subject to change without notice due to our dynamic updating system. Similarly, Green T Metals reserves the right to modify or discontinue any service or part thereof without notice at any time. We are not liable for any modifications, price changes, suspension, or discontinuance of the service to you or any third party.

PRODUCTS OR SERVICES

All Green T Metals products and services are available exclusively online, as we do not operate a physical storefront or offer in-person meetings or pickup options. Given the online nature of our business, we strive to display the most accurate colors and images of our products. However, we cannot guarantee that your computer monitor’s display will perfectly reflect the actual color of the products. We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis, including the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Please note, currently, Green T Metals does not purchase metals from the public.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order and may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You are expected to provide current, complete, and accurate purchase and account information for all transactions conducted on our site. This includes promptly updating your account and other information, such as email address and credit card numbers and expiration dates, to facilitate transaction completion and necessary communication. For more detail, please review our Refund Policy.

FRAUD PREVENTION AND ID VERIFICATION

To maintain the security and integrity of transactions, Green T Metals is proactive in preventing fraudulent activities. This includes the right to review, delay, or cancel orders that are suspected of fraud. In specific situations, we may request customers undergo an ID Verification process by providing additional identification information to confirm their identity.

Non-compliance Consequences: Non-compliance with our verification processes may lead to the transaction details being reported to relevant authorities at our discretion, reflecting our commitment to combat fraud and protect our business and customers.

LARGE ORDERS

At Green T Metals, orders that exceed a total value of $50,000.00 are considered “Large Orders.” This threshold is subject to adjustment at our discretion. For Large Orders, we may require an upfront deposit ranging from 20% to 50% of the total order value before finalizing the Spot Price for the trade. Due to our online-only business model, all transactions, including those for Large Orders, are facilitated through secure online communications and platforms to ensure accuracy and security. If you wish to place a Large Order, please contact our dedicated support team directly.

Optional Tools

Green T Metals may offer you access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. Green T Metals shall not have any liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Furthermore, we may also introduce new services and features in the future that will also be subject to these Terms of Service.

Third-party Links

Throughout our site, we may include links to third-party websites or materials for your convenience. However, Green T Metals is not responsible for examining or evaluating the content or accuracy of these third-party sites and shall not bear any liability for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the third-party’s policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that Green T Metals may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Personal Information

Your personal information is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

At Green T Metals, we are committed to providing accurate and up-to-date information across our platform. Despite our best efforts, there may occasionally be instances of errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as outlined in these Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • To collect or track the personal information of others;
  • To spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose;
  • To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

Violation of these prohibitions may result in immediate termination of your use of the Service, and we reserve the right to take any necessary legal action.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Green T Metals, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

OFAC Compliance

Green T Metals is committed to adhering to the regulations set forth by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. This includes compliance with the Specially Designated Nationals and Blocked Persons List (SDN List). By utilizing our services, you affirm and warrant that you are not located in, under the control of, or a national or resident of any country on which the U.S. government has imposed sanctions or embargoes. Additionally, you represent that you are not a person or entity identified on the OFAC SDN List or any other U.S. government list of prohibited or restricted parties.

We reserve the right to terminate services, cancel orders, or restrict access to any individual or entity that does not comply with these regulations. It is the responsibility of each user to ensure they are not in breach of any OFAC sanctions. We may update our compliance policies in response to changes in legislation or adjustments to the OFAC SDN List. Continued engagement with our site and services constitutes agreement to these updates.

Should you have any questions or concerns regarding our OFAC compliance policy, please do not hesitate to reach out to our support team at info@GreenTmetals.com or call us at 630-375-0007.

Indemnification

You agree to indemnify, defend, and hold harmless Green T Metals, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Service from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Service or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your Internet account.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Governing Law

These Terms of Service and any services we provide are governed by the laws of Illinois. 

INTEGRATION OF POLICIES

By using our website and services at Green T Metals, you acknowledge and agree to be bound by the terms and conditions outlined in our Terms of Service, as well as the additional policies listed below, which are integrated into these Terms by reference:

  • Privacy Policy: Our Privacy Policy, available at https://greentmetals.com/privacy-policy-2/, explains how we collect, use, and share your personal information. By accessing or using our website and services, you confirm that you have read, understood, and agreed to the terms of our Privacy Policy.
  • Shipping Policy: Our Shipping Policy, accessible at https://greentmetals.com/shipping-policy/, provides details on our shipping practices, timelines, and related information. By making a purchase on our website, you agree to comply with and be bound by the terms of our Shipping Policy.
  • Refund Policy: Our Refund Policy, found at https://greentmetals.com/refund-policy/, outlines the conditions under which refunds may be granted, as well as the associated procedures. When you make a purchase from us, you signify your acceptance of our Refund Policy.

We encourage you to regularly review these policies to stay informed of any updates or changes. In the event of any inconsistency or conflict between the terms in this Terms of Service and any of the policies mentioned above, the terms of this Terms of Service shall take precedence.

Changes to Terms of Service

We reserve the right to update or change these Terms of Service at any time. Your continued use of the site or Service after any changes constitutes acceptance of the updated Terms.

Contact InformationQuestions about the Terms of Service should be sent to us at info@greentmetals.com or mailed to:

ATTN: Compliance
Green T Metals
1600 Mountain St
Aurora, IL 60505